Privacy Policy
Spare Parts Labs, Inc. (“Spare Parts,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and protect information about you when you use our website, mobile applications (available on iOS and Android), and related services (collectively, the “Services”). By using the Services, you agree to the practices described in this policy.
1. Information We Collect
Information you provide directly
- Account information: When you create an account, we collect your name, email address, and any profile information you choose to provide.
- Communications: If you contact us (e.g., via email or our contact form), we collect the content of your messages and any contact details you share.
Information from third-party sign-in (Google OAuth)
If you choose to sign in with Google, we receive information from Google as authorized by you during the OAuth consent flow. This may include your:
- Name
- Email address
- Profile picture
- Google account ID
We use this information solely to create and manage your account and to provide the Services. We do not use Google user data for advertising, and we do not share it with third parties except as described in this policy. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
You can revoke our access to your Google account at any time by visiting your Google Account permissions page.
Information collected automatically
- Usage data: We collect information about how you interact with the Services, including pages or screens visited, features used, and actions taken.
- Device information: We collect device type, operating system, app version, and unique device identifiers.
- Log data: Our servers automatically record information such as IP address, browser type, referring URLs, and timestamps.
- Cookies and similar technologies: We use cookies and similar tracking technologies to maintain session state and understand usage patterns. You can control cookies through your browser settings.
2. How We Use Your Information
We use the information we collect to:
- Create and maintain your account.
- Provide, operate, and improve the Services.
- Respond to your inquiries and provide customer support.
- Send you service-related notices (e.g., security alerts, updates).
- Monitor and analyze usage and trends to improve user experience.
- Detect, investigate, and prevent fraudulent or unauthorized activity.
- Comply with legal obligations.
We do not sell your personal information. We do not use your personal information for targeted advertising.
3. How We Share Your Information
We may share your information with:
- Service providers: Third-party vendors that help us operate the Services (e.g., cloud hosting, analytics, authentication). These providers are contractually required to protect your information and may only use it as directed by us.
- Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.
- Legal compliance: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Spare Parts, our users, or the public.
4. Data Retention
We retain your information for as long as your account is active or as needed to provide the Services. You may request deletion of your account and associated data at any time by contacting us at hello@sparepartslabs.com. We will respond within 30 days. Some information may be retained for a limited period after deletion to comply with legal obligations or resolve disputes.
5. Data Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
6. Children’s Privacy
The Services are not directed to children under 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us at hello@sparepartslabs.com and we will promptly delete it.
7. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete information.
- Request deletion of your personal information.
- Object to or restrict certain processing of your information.
- Request a portable copy of your information.
- Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us at hello@sparepartslabs.com. We will respond within the timeframe required by applicable law.
8. International Data Transfers
Spare Parts is based in the United States. If you access the Services from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate. By using the Services, you consent to this transfer.
9. Third-Party Links
The Services may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the effective date above and, where appropriate, by in-app notification or email. Your continued use of the Services after changes become effective constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Spare Parts Labs, Inc.hello@sparepartslabs.com